This lesson will show you how to void a Payment.
Click on the Clients tab
1. Click on Billing.
2. Click on Payments
3. Select your Range if you need to.
4. Click the X to the far right of the payment.
Confirm Voiding of Payment
1.Enter Your Reason in the text box.
2. Click on Submit.
Note: you may click cancel or the x in the upper right hand corner to leave the page without voiding the payment.
You will no longer see the payment.
Trainer tip: Keep in mind that the invoice the payment was applied to is now an open invoice. Do not void an item you wish to refund.