February 15th, 2024 - Release Notes 

EZFacility  

Today’s release includes recent bug fixes and specific enhancements for locations using L&Z for DD/ACH processing. 

Enhancements include:   

• Enhancements for locations using L&Z for DD/ACH processing 

• Bug fixes

Suspended Status and Date now Shown for L&Z Suspended Clients 

This only applies to locations using L&Z for DD/ACH processing. When the customer is suspended on the L&Z side, the suspended status and date of suspension will now be shown on the billing tab > billing info sub-tab > direct debit account section, next to the “Verify” button. EZ users will now be able to successfully re-verify the customer which will update the L&Z status from suspended to active.  

L&Z Autopay Selects the Next Available Date if the Chosen Due Date is Unavailable 

This only applies to locations using L&Z for DD/ACH processing. When auto-pay schedules new L&Z payments, it will first attempt the payment on the chosen due date of the EZ invoice. If the due date is not available (e.g., the date is too soon or falls on a bank holiday), auto-pay will automatically schedule the payment for the next available processing date, according to L&Z.  

Bug Fixes  

Today’s release also includes the following bug fixes:   

• Mobile Device Width Issue on iPhone 15 Pro Max – Resolved an issue where the iPhone 15 Pro Max display was incorrect in the New UI.  

• Error Adding Banking Details with Multiple Email Addresses on Profile – Users will now be able to successfully add banking details to profiles with multiple email addresses.  

• Unable to Access the Self-Service Design Page – Users will now be able to access the Self-Service Design Page.  

• Incorrect Membership Status Display for Clients with Active Advanced Membership –Fixed an issue where clients with active advanced memberships were incorrectly displayed as non-members when they had expired simple memberships.  

• Language Correction for UK Locations – There was a spelling error for a UK location where "check" was used instead of "cheque" when paying for a membership. The correct UK spelling for “cheque” will now be used for UK locations. 

• New UI Multi-Select Dropdown Default Values Not Selected Causing No Results in Reports – Resolved an issue where multi-select dropdown values were not selected by default in the New UI, causing no results to appear when running the following reports: Client Low Usage Check-in History, Membership Actions, Membership Attrition, Expiring Memberships, Membership Ending Actions, Un-accrued Membership Revenue, New Memberships.  

• Users Weren’t Receiving an Email Receipt for POS Transactions – Users can now receive an email receipt following a transaction on the POS system. 

• Lengthy Terms & Conditions Check Box During the Payment Process – The terms and conditions box has now been expanded for easier navigation during the payment process. 

• Users Received False Error Messages Even When the Applied Discount was Correct – Users will only receive error messages when discounts are incorrect. 

• L&Z Invoice Auto-pay Switch Causes Errors in Some Cases – This has been addressed for locations using L&Z for DD/ACH processing. 

Support and Feedback   

If you encounter any issues or have questions about them, please don't hesitate to reach out to our support team.