This guide will demonstrate how to reverse the billing of an item.
1. Click on Billing.
2. Click on Invoices.
3. Click the pencil icon to the far right, under the edit column of the invoice you wish to void.
Click the U-Turn icon to the left of the billing item.
See How to Reverse the Billing of an Item | See How to Reverse the Billing of an Item in the Shopping Cart
Confirm Item Reversal
1. Enter your reason for reversing the billing item.
2. (optional) You can choose to change the revenue date of the reversal.
- Today's Date - The current day's date.
- Original Billed Date - This is the date of when the revenue was originally created.
- Custom Date - Enter your own date.
3. Click on Submit.