How to Void a Payment in EZFacility Classic

Click on the Clients link

1. Search for your client

2. Click on client's First or Last name

1. Click on Billing.

2. Click on Payments.

3. Click the red X to the far right of the payment.

1. Enter Your Reason in the text box.

2. Click on Submit.

Note: you may click cancel or the x in the upper right hand corner to leave the page without voiding the payment.

You will no longer see the payment.

Keep in mind that the invoice the payment was applied to is now an open invoice. See How to Void an Invoice.