How to Void a Payment in EZFacility Classic

Joanne

July 12, 2021 20:30

This guide will demonstrate how to void a Payment.

Click on the Clients link

Search for or select a visible client.

1. Search for your client

2. Click on client's First or Last name

Billing

1. Click on Billing.

2. Click on Payments.

3. Select your Range if you need to.

4. Click the red X to the far right of the payment.

1. Enter Your Reason in the text box.

2. Click on Submit.

Note: you may click cancel or the x in the upper right hand corner to leave the page without voiding the payment.

You will no longer see the payment.

Trainer tip: Keep in mind that the invoice the payment was applied to is now an open invoice.