Consumers today are savvier than ever. Researching a product or place of business before attending or making the decision to purchase has become standard practice for today’s modern consumer. With vast information quite literally at their fingertips, they can educate themselves in a matter of minutes. Because of this, businesses need to continuously adapt to consumer behavior in order to stay relevant and in front of not only potential clients but current clients as well. To provide the tools needed to enhance the client experience (and increase client retention), we here at EZFacility continue to work on updating our Self-Service platform.
To read the full Newsletter, download the attachment below: