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Failed Emails

Generate a report showing client emails that failed when one or more attempts have been made to send an email to them. The date range is based on the last failed attempt to send an email to that email address. Note: If a customer states that they have not received an email and they are not on this list, please tell the customer to check their spam/junk mail folders.

Reports

Reports

Click on the Reports Link

Failed Emails

Failed Emails

Click on Failed Emails

Note: Use the Navigation Sidebar to quickly navigate to other Reports without having to return to the main Reports page.

Generate Report

Generate Report

1. Select the Start Date.

2. Select the End Date.

3. Click on Generate Report.

Generated Report

Generated Report

Note: You can export this report by selecting a format and clicking export.

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