This lesson will show you how to refund/return/void a product in your POS
Note: You can refund a payment via client's account - See How to Issue a Refund
** You cannot return an item through the client's account. All items must be returned through the POS application.
Select your Register
Choose Cash Register
** The register only needs to be selected when you first log into your account
1. Type in the invoice number (found on the receipt or in your POS Sales Reports)
2. Click Get Invoice to display a specific transaction
Insert Return Quantity
1.Enter the QTY
*Use the + and - to add or remove QTY.
2. Click OK
*** Note: This will only display if the item you are trying to return has a quantity greater than 1.