This lesson will show you how to disable a client from using self service (See How to Invite Clients to use Self Service)
1. Search for your client
2. Click on client's First or Last name
Clients Personal Information Page
Un-check the Enabled check-box and click on the Update button. The customer will then be unable to log on to your Self-Service site until you re-enable them.
Note: To re-enable a client, check the Enabled check-box and click Update.