Support Center

Follow

Why can I not 'Auto-Renew' a Package I am selling?

You can only have the option to Auto-Renew a Package if you have set a Start and End Date for a Package. When selling, make sure you select a Start Date which will then give you the option to set a Length and adjust an End Date for you. You will now see new options at the bottom next to Auto-Renew. The new options are '(#) days before the last package ends' and 'When the Renewal Threshold is reached.' The former option will renew it however many days you choose before it's about to expire (1 day is most commonly used) and the latter will renew the package when they have a specific number of sessions remaining, based on what you set the Renewal Threshold at.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk