When a facility initially gets their EZFacility account created the schedule time intervals are automatically defaulted to every 30 minutes. However, knowing that some facilities schedule classes every 15 minutes or every 10 minutes we understand that the 30 minute interval will not work.
If you find yourself in one of those situations where your current time interval does not meet your needs and would like to have it changed you just need to either your account manager or a member of support. From the EZFacility side we have the ability to change your preferences in one of the following increments (60 min, 30 min, 15 min, 10 min, 5 min). After requesting to have your time increments edited please take note that once completed your facility hours will be reset and will require going back into Facility Hours under the Administration Tab.
How To Contact Support
- Submit a Trouble Ticket
- Give Support A Call - 1 (866) 498-3279 Option #3