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How to Install Adobe AIR

The lesson will show you how to install Adobe AIR to use our POS application

Adobe AIR

Adobe AIR

1. Download Adobe AIR directly from the Adobe AIR Download Center at  

2. Click Download Now. This step downloads an Adobe AIR installer file to your computer.

3. Run the installer file. For example, on Windows computers, double-click the installer file to run it.

Note: If the installation is not successful on Windows 7:

In an elevated command prompt, run the following command:

download-location\AdobeAIRInstaller.exe –silent

Administrative access is always required for installation of Adobe AIR. However, you can install an Adobe AIR application without administrative access in a location that is writeable by the current user account. If you do not have write permissions, contact your systems administrator.

After you have successfully run the Adobe AIR installer file, try again to install and run the POS application.


Common installation problems

Your Administrator doesn't allow installation or uninstallation. Contact your administrator.

To troubleshoot these issues, try performing the following steps in this order:

Installing an Adobe AIR application with the Folder Lock application previously installed results in a "blue screen" crash. (Folder Lock is a third-party application).

To resolve the issue, install Folder Lock 6.2.4 or later. Another option is to uninstall Folder Lock completely and proceed with the installation of the Adobe AIR application.

Installing an Adobe AIR application displays the error message: "Sorry an error has occurred. The application could not be installed. Try installing it again. If the problem persists, contact the application author." (Windows Vista / Windows 7)

This error can occur during installation if a standard or restricted user has turned off User Account Control (UAC) in Windows 7 or Window Vista. From Control Panel, Open UAC and enable it. A restart could be required. Once complete, retry the installation.

The .air installer filename extension is not registered on Windows Vista

The installer file for an Adobe AIR application has a filename that ends with .air. Double-clicking an .air installer file after a successful installation of Adobe AIR on Windows Vista can display an "unknown type" error. When this issue occurs, the .air installer file doesn't appear to have an Adobe AIR icon associated with it when viewed within the Windows file explorer.

For additional information on this issue, see this document.

Windows Vista: 2032 stream error - Trying to install from network. For application installation, "damaged file" can be reported.

You could be launching the installer from a restricted file system. Try downloading the installer to your desktop and install from there.

"Another installation is in progress... Cannot install until other has completed."

A previous installation process could still be active on the system.

Use the Windows Task Manager to check for other active installation processes and terminate those processes. If this solution does not address the issue, restart the system and then install.

My Adobe AIR application freezes and becomes unresponsive in an NVidia Optimus-based system.

If your system uses the NVidia Optimus technology to automatically switch between the integrated and discreet graphic card, your Adobe AIR application can become unresponsive.

In this case, try starting the Adobe AIR application with a preferred video adaptor to prevent auto switching. Right-click the Adobe AIR application and select Run with graphics processor > High-performance NVIDIA processor.

See other installation problems.


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