Updating Payment Information, Requesting Billing Statements, and Changing Billing Frequency: How to Contact Our Billing Team

To get in touch with our billing team, please send an email to billing@ezfacility.com. This email address is dedicated exclusively to billing-related inquiries and support requests. These requests include:

  • Updating your form of payment on file
  • Requesting a billing statement
  • Updating your billing frequency from Monthly to Yearly.

When contacting our billing team, kindly provide the following details to ensure a prompt and efficient response:

  • Your Account Information: Include your full name and the email address associated with your EZFacility account. This will help our team locate your account quickly and provide accurate assistance.
  • Nature of Your Request: Clearly state the purpose of your email. Whether you want to update your payment information, request a billing statement, or change your billing frequency, make sure to mention it in the subject line or the body of your email.

We appreciate your cooperation and look forward to assisting you with any billing-related matters. Should you have any further questions or concerns, please don't hesitate to contact our billing team at billing@ezfacility.com.

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