Click on the Clients tab

1. Search for your client

2. Click on the client's First or Last name

1. Click on the Billing tab

2. Click on Invoices

3. Change the Show drop-down menu to All Invoices

1. A receipt on an invoice that shows a Total Applied lower than the Total Received is eligible to have the difference refunded

2. Click on the Receipt number to refund the difference

Click on the Refund link

1. Choose your method of refund from the drop-down

2. Click Issue Refund

The receipt summary now shows the original amount collected, the amount refunded and what the remaining value is applied toward