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How to Void a Payment

This lesson will show you how to void a Payment.

See How to Take a Payment.

Clients

Clients

Click on the Clients link

Choose Client

Choose Client

1. Search for your client

2. Click on client's First or Last name

Billing

Billing

1. Click on Billing.

2. Click on Payments.

3. Click the red X to the far right of the payment.

Confirm Voiding of Payment

Confirm Voiding of Payment

1. Enter Your Reason in the text box.

2. Click on Submit.

Note: you may click cancel or the x in the upper right hand corner to leave the page without voiding the payment.

Payment Voided

Payment Voided

You will no longer see the payment.

Keep in mind that the invoice the payment was applied to is now an open invoice. See How to Void an Invoice.

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